Why isn’t my tracking status updating?

If your tracking information hasn’t changed, don’t worry—there are a few common reasons this can happen:

• Weekend or holiday orders: If you placed your order during a weekend or public holiday, it will be shipped on the next business day.

• International shipments outside the EU: These may be delayed due to customs processing in the destination country.

• High-volume periods: Carriers may scan packages less frequently during busy times, such as strikes, natural disruptions, or staff shortages caused by illness.

In most cases, it just takes a little time. Your package is still on its way, and tracking should update soon!