How to Choose the Right Size

Category: Product Information & Sizing

To help you find your ideal fit, we suggest using the following methods: Size Chart You can find our sizing guide here: Size Chart. Follow the instructions to measure your feet, then check the size ch...

Need to Return or Exchange Your Order?

Category: Returns & Exchanges

If something isn’t quite right, we've got you covered with two simple options: you can either exchange or return your items. Exchanges Exchanges are free within 30 days of delivery. We’ll send you a p...

Where do you ship and how long does it take?

Category: Shipping & Delivery

Orders delivered within the EU are shipped from France, while all other regions are shipped from Morocco. Delivery times are estimated in business days and may be subject to seasonal delays. LOCATIONS...

How Long Does a Refund Take?

Category: Returns & Exchanges

If your refund is being processed to a credit or debit card, please allow 5-10 business days for it to appear in your account. For PayPal refunds, processing can take up to 30 days. If you don’t see t...

Duties & Taxes

Category: Orders & Payment

We ship from both the EU (France) and Morocco for non-EU destinations. For orders shipped outside the EU, you may be required to pay customs fees and local VAT before receiving your package. → The thr...

Materials Used in Dambira Footwear

Category: Sustainability & Well-Being

At Dambira, we are committed to quality craftsmanship and sustainability. Our footwear is made from premium materials that not only support your comfort but also contribute to a more eco-friendly worl...